TorGuard VPN Review 2018

Quick TorGuard Review Summary

Mark Neri
By Mark Neri Last update on October 31, 2018
TorGuard VPN Review 2018

TorGuard VPN Review

TorGuard is quite a reputable name in the VPN industry. As a matter of fact, experts in the industry recommend the service. And just in case you are wondering, the ‘Tor’ in the name TorGuard does not represent Tor browser. Actually, it has nothing to do with the Tor browser. It’s just but a short form for Torrent. So in full, it’s Torrent Guard. With that, you now have a faint idea of why TorGuard was launched into the VPN market. The company was started in 2012 and has its base in the West Indies.

  • Server Countries:50+
  • Company Location:West Indies
  • Devices per License:5
  • Number of servers:3000
  • Real Name Necessary?:No
  • Free plan:Yes. But only with the Anonymous Email Service plan
  • Encryption protocol:OpenConnect and OpenVPN
  • Payment Options:Credit Card, Paypal, Bitcoin and Litecoin, Paymentwall, Gift Card, and CoinPayments
  • Customer Support:Knowledge-base, Live support, Email
  • Keeps logs:No logs

In this piece, we shall peep behind the curtains and see what TorGuard has to offer. Also, we shall see how it stacks up against the competition. Hopefully, this TorGuard will point you to making an informed decision.

TorGuard Features & Specs

TorGuard boasts of a large server network consisting of about 3,000 servers spread across 50+ countries. The network includes server locations in Saudi Arabia and China. which have some pretty restrictive internet access laws. These servers offer VPN users shared IP addressed. To enjoy dedicated IP addresses, you have to connect to servers in the UK, the US, Canada, Japan, Australia, Finland, Germany, and France.

TorGuard has made its app available on Windows, MacOS, Linux, Android, and iOS. Also, the VPN features easy to install browser add-ons for Firefox and Chrome and is equally engineered with software that can be installed on routers.

Interface

TorGuard’s app interface is intuitive and simple. It’s more like what you’ll find in other VPN apps. The small window provides server options, protocols, tunnel type, and cipher. The interface is similar in all operating systems and devices. Beginners shouldn’t have a hard time figuring it out. However, if you do, you can always head on to the knowledge-base or contact live support.

Performance

With regards to performance and speed, TorGuard offers a decent experience. We tested the performance of servers in the West and East of the US West, and the UK from Toronto. Using these servers, streaming videos and playing online games was easy and without glitches. Generally, the connection was great despite the slowed down speeds. On average the connection took about 15 seconds. During the tests, a 100 Mbps connection was used. TorGuard managed a commendable 54 Mbps download speed. Admittedly, this is not the fastest speed, but it’s enough for a decent experience.

Ease of Use

Once you subscribe to TorGuard’s VPN service, you can log in. On the site, navigate to the ‘Services Tab.’ Here you’ll get the ‘TorGuard download page.’ Click on the app version you want based on the software platform you intend to install it on.

Once downloaded and installed (guided installation), you will notice the app is easy and simple to use even for a beginner. For your first time, you’ll be prompted to log in. this will be the only time you’ll have to key in your credentials. The app saves your credentials and uses them to simplify subsequent login processes.

Additionally, the app screen has minimal options. Many of the settings can be accessed from drop-down lists. The button labeled ‘select server’ grants users access to a list of servers. Servers on the list with a black diamond symbol on their sides include stealth technology. This technology prevents VPN traffic from deep packet inspections. Clicking on the ‘more settings’ screen grants you access to a host of connection options.

Customer Support

TorGuard’s support system is pretty comprehensive, which constitutes one of its strengths. TorGuard has detailed resources accessible from the support tab on their website. The VPN’s knowledge-base is full of guides, and the support team frequents the community forum.

But if you’re looking for a quick reply, your best bet is contacting support via their live chat. Though it’s termed ‘live’ the support channel is not always manned. For such times, a ‘leave us your message’ tag will appear. Once you leave your message, the friendly staff will get back to you via email. Overall, the support team is helpful and courteous.

Is TorGuard safe? Privacy and Encryption

The VPN app provides you with a choice between OpenConnect and OpenVPN protocols. The OpenConnect protocol runs SSL encryption procedures which are similar to what HTTPS uses to secure websites. On the other hand, OpenVPN uses AES encryption, which is the standard tunneling method. In each of the above cases, you can decide to either run your connection through UDP or TCP sockets.

In addition to these protocols, TorGuard owns DNS servers. With these servers, address resolution methods are encrypted and hidden from ISPs. And in the event that your VPN connection drops, TorGuard has a kill switch which terminates your internet connection thus preventing you from browsing the internet without VPN protection.

Now, if you’d like to ramp up the VPN security, you can tinker with the manual VPN settings. However, to achieve this, you have to be tech-savvy. The manual tweaking provides additional protection options including:

  • L2TP
  • PPTP
  • IPSec/IKEv2
  • SSTP

To uphold your privacy, TorGuard does not store client information nor log your online activities.

TorGuard Prices and Packages

Unfortunately, there isn’t a TorGuard free version. However, it does feature a 7-day free TorGuard trial on all its packages. We should point out that TorGuard’s pricing and package plans are a little confusing. But if you give it some time, you’ll understand it. Below is a quick breakdown of what to expect.

First, TorGuard has 5 plans namely;

  1. Anonymous Proxy
  2. Anonymous VPN
  3. Anonymous Email
  4. Privacy bundle
  5. Business VPN

Each of these plans is split into different categories;

Anonymous Proxy

$ 5.95

Anonymous VPN

$ 9.99

Anonymous Email Service

$ 0

Privacy Bundle

$ 5.95

Business VPN

This plan is split into:

  • Starter – $69
  • Small – $110
  • Medium – $169
  • Enterprise – For a custom design the price depends on the features included

TorGuard is one of the best VPNs at the moment. There are numerous TorGuard reviews to back up the rise in popularity. The VPN has large enough server network spread out in different countries around the world. The features it sports can be compared to those offered by NordVPN, ExpressVPN, and other top VPNs. More to this, the prices are affordable and competitive especially if you choose the annual plans. Last but not least, the 24/7 support through its knowledge-base and live chat is quite impressive and gives it an edge over other VPNs.

Pros and Cons

Pros

  • Zero logging
  • Great for torrenting
  • 24/7 live chat support
  • Supports 5 devices simultaneously

Cons

  • The core service doesn’t unblock Netflix
  • Small text during sign up

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