RA4W VPN Review 2018

Check out some features, pros, and cons of RA4W VPN

Mark Neri
By Mark Neri Last update on October 29, 2018
RA4W VPN Review 2018

What is RA4W VPN?

Established in 2013 by RA4W LLC in the United States of America, RA4W is a fast-rising VPN service provider that can now boast of over 20,000 subscribers/customers around the world. RA4WVPN operates over 34 servers in more than 25 countries around the world.

RA4W VPN utilizes the popular OpenVPN tunneling protocol as well as a strict no logging policy to optimize its user’s privacy and security. Its security infrastructures, however, lack a Kill-Switch and a DNS protection which are very useful tools that are important for maintaining the highest levels of security possible.

RA4W VPN promises its users a safe, private and fast internet connection in addition to other astounding services. In this RA4W VPN review, we will closely examine how it delivers on its promises regarding performance, the speed of connection, ease of use, customer support system, pricing system, interface and most importantly privacy and security.

RA4W VPN Features

Specs

  • Number of Server Locations (countries) – 25.
  • Number of servers – 34.
  • Ability to bypass geo-locked contents on Netflix, BBC iPlayer, Hulu, and much more.
  • Allows P2P sharing and Torrenting.
  • Encryption All Your Data.
  • Zero logs Policy.
  • High-Speed Connection.
  • Kill Switch – No.
  • Servers in Over Twenty Countries.
  • Does VPN keep logs – Partially.
  • Allows unlimited simultaneous connections.
  • Compactable with Windows.

Is RA4W safe? Privacy & Encryption

The RA4W VPN servers operate solely on the OpenVPN encryption protocol which makes it possible for connection on the TCP 443 and UDP 1194 to be made. Also, the RA4W VPN servers utilize the Blowfish 128-CBC encryption as well as the SHA1 authentication and 2048-bit RSA key which provides sufficient security and privacy for its users. However, the best VPN services in the industry do not rely on just one tunneling protocol but utilize in addition to the OpenVPN Protocol others like the PPTP, IKEv2, IKEv1, IPSec, and L2TP, as well as the popular AES-256 encryption to deliver the strongest security system possible.

Operating with the obsolete 128-bit encryption and also in the absence of a kill-switch and a DNS leak protection is very risky even though they have an SSL certificate. The bottom-line as far as RA4W VPN security service is concerned is that there is enough room for improvement as currently, the level of security is just above average at best and nowhere near that provided by the best VPNs in the industry.

Interface

The RA4W VPN app on all the major platforms is simple and intuitive. All the necessary information is displayed on the main screen as well as a list of all the servers that are available.

The left side of the website has different menus which include statistics, settings, personal dashboard and about.

Performance

We examined RA4W VPN regarding the speed of its servers as well as the reliability of internet connection at several different locations worldwide and discovered that just like most VPNs the speed was dependent on the location of the servers.

The results of our speed test showed that RA4W VPN is moderately fast in most locations but in a few locations, the speed was nothing to write home about.

Performance wise, RA4W VPN appears to be a suitable VPN service for moderate VPN users who do not engage in data-intensive tasks like Torrenting, online gaming, and HD streaming. On the plus side though, we discovered via our speed test that the internet connection was reasonably stable and did not disconnect abruptly.

Ease of use

RA4W VPN is simple to use and gives little or no problems. On creation of an account, users will see a dashboard just above the website page where they can view their personal information like username, login and password, current IP address, plan selection, and expiry date.

RA4W VPN users can renew or acquire a new subscription via the purchase menu. There is also a Ports menu which allows users to configure port forwarding on all servers. The Notification menu is however empty as there was no welcome message which implies that they are probably still working on it.

RA4W VPN users have access to edit their profile, invoice account settings, make referrals, and also log out of the app via menus very close to their username. For RA4W VPN download, users can click on the download button of the particular client (Windows).

Customer support

RA4W VPN operates a 24/7 customer service system. This system is based on ticketing, and there is no LiveChat customer support. Even though ticket based customer support system is responsive in some cases, it takes up to 24 hours before queries are answered. In addition to this, many users have complained that the customer support team lacks the technical knowledge to solve difficult problems.

In our review, we discovered that the customer service system is not that impressive and has an insufficiency of the basic features to work effectively. For instance, due to the absence of a live chat feature on the RA4W official website, users are forced to wait for a long period before their queries are addressed.

On the plus side, however, RA4W has a good FAQ section and a useful setup manual on their official website. RA4W VPN users can also contact the customer service team via the official email address [email protected] or engage them on social media through their Facebook page.

RA4W Prices and Packages

A RA4W free plan does not exist. However, RA4W offers its users and potential clients four packages to choose from. These packages differ regarding the length or duration of the subscription and most importantly price.

In the absence of a RA4WVPN Free plan, the four available plans have all the essential features like OpenVPN encryption, Port Forwarding, No log policy, access to geo-locked contents, unlimited bandwidth, and much more for the different length of time.

Monthly Package

$ 2.99

Quarterly Package

$ 7.99

Annual Package

$ 19.99

RA4W Life Time Subscription

$ 199.99

RA4W VPN may not be competing favorably with the big players in the VPN industry at the moment, but it does offer its services at cost-effective, affordable rates.

With some minor improvements in its security infrastructure, the customer service system, logging policy, number of servers and their locations, set-up manuals and tutorials and creating compactable software for popular operating systems like Linus, Android, iOS, and Mac RA4W VPN will no doubt attract more customers.

Thank you for reading our review. Please, visit our website for more useful and informative contents.

Pros and Cons

Pros

  • Easy to use
  • Cost-effective
  • No logs
  • P2P-friendly

Cons

  • Subpar security configuration
  • No refunds
  • DNS leaks
  • No live chat

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