Private Internet Access VPN Review

Mark Neri
By Mark Neri Last update on October 29, 2018
Private Internet Access VPN Review

What is Private Internet Access?

Even with the emergence of newer options for secure and anonymous web browsing in the different parts of the world, Private Internet Access VPN, also known as PIA, remains to be one of the most popular. The company is based in the United States, which might raise some questions regarding security and privacy because of its jurisdiction. Despite this, the company provides strong encryption at an affordable price!

The scope of PIA VPN is also hard to match. It has more than 3,145 servers in more than 33 countries. This might seem like already a lot, but when compared to the premium VPN service providers, it is still lagging. More so, they also have the standard features that you can find in other excellent VPNs, which include Domain Name System leak protection, built-in Socket Secure Proxy, and kill switch.

Private Internet Access Features

Should you start looking for a Private Internet Access coupon and use PIA? Keep on reading to learn more about it. We’ll have a look at some of its features.


  • Server Locations: More than 33 countries
  • Number of Servers: More than 3,145
  • Number of Simultaneous Connections: 5
  • Jurisdiction: U.S.
  • Platform Compatibility: Window PCs, Mac, IOS, Linux, Android
  • Average Download Speed: 48.8 Mbps
  • Average Upload Speed: 14.9 Mbps
  • Bandwidth Usage: Unlimited
  • Encryption Protocol: AES-256

Privacy and Encryption: Is Private Internet Access Safe?

Similar to many of the other VPN options, security is not taken lightly by the company, which should be more than enough to provide you with peace of mind. It is a completely anonymous VPN, which means that there will be no traffic and request logs.

This Private Internet Access VPN review also highlights that it has a maximum of 256-AES encryption. For the authentication, meanwhile, there is SHA-1 or SHA-256 encryption. Additionally, the client’s devices are equipped with RSA-2048 public-key encryption to ensure the highest level of privacy.


This VPN comes with a hybrid interface, which means that it can be upfront and can also run in the background. There is a robot icon, which you will have to ‘right click’ on your PC to activate the VPN. Once opened, you will see a white and green window. However, take note that the window cannot be viewed in a full-screen mode. The robot icon is green when you have an active VPN connection and red when it is inactive. There is also a mobile-friendly interface, although you will have limited options when it comes to customization.


Based on several performance tests that have been conducted, Private Internet Access download and upload speeds were impressive, but they are not as exceptional as the more popular options that are available. In one test, it has been recorded that it takes an average of 3.3 seconds for PIA VPN to establish a secure connection. Meanwhile, in the same test, the average download speed is 48.8 Mbps while the upload speed is 14.9 Mbps. When downloading a large file, which is approximately 780 MB, the top speed recorded by the VPN was 1.53 Mbps.

Ease of Use

This Private Internet Access review also highlights that the VPN is fairly easy to use, even for beginners. However, during the process of setting up an account, you cannot use your name or email address as the username. You will be given alphanumeric characters (a random set of letters and numbers) instead. The username cannot be changed, which can be quite an inconvenience for some users. The password, however, can be changed. There is also an online guide that will make it a snap for you to finish its installation in your chosen device.

Customer Support

Private Internet Access VPN also excels when it comes to the professional support given by their staff. The website has a feature where you can find helpful articles. There is an FAQ section that makes it easy to understand how the website works and how to troubleshoot common problems. If there is no article that provides answers to your concerns, no need to worry! You can also reach their staff through email, and you can expect a response in about six hours. However, it would have been better if the website also offers live chat.

Private Internet Access Prices and Packages

If you are looking for an affordable service, PIA VPN can prove to be a promising option.

Monthly Plan

$ 6.95

If you are unsure about their service, you can sign up for their monthly plan

Annual Plan

$ 3.33

Meanwhile, for the annual plan, the monthly fee is reduced to only $3.33. This means that you will pay only $39.95 per year instead of $83.40

Two Year Plan

$ 2.91

If you want to take advantage of the best savings, you should choose their two-year plan, which will cost you only $2.91 per month. The total price of this plan is only $69.95 instead of $166.80.

All of the plans come with a 7-day money-back guarantee if in case you are unhappy in any way with their services. While this is a good way to use the VPN service risk-free, this is shorter compared to the standard 30-day satisfaction guarantee offered by other providers. However, there is no Private Internet Access free trial.

As for the mode of payment, they accept all major credit cards, as well as major gift cards, PayPal, and even Bitcoin.

As it has been noted in this Private Internet Access VPN review, this is a high-quality option at a price that won’t hurt in the wallet. It is based in the U.S.A. which means that there are some privacy restrictions. Despite this, they have stringent safety protocols in place to provide you with peace of mind regarding your privacy. It is not the fastest VPN, yet the speed is pretty much decent when compared to its competitors. With more than 3,000 servers in more than 33 countries, this is a VPN that is indeed hard to rival.

Pros and Cons


  • Affordable price
  • Thousands of global servers
  • Offers several options for customization


  • No 24/7 live chat support
  • US-based

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