HideMyAss VPN Review 2018

Mark Neri
By Mark Neri Last update on October 28, 2018
HideMyAss VPN Review 2018

What Is HideMyAss?

HideMyAss, also knows HMA, is a VPN company based in London, United Kingdom boasting of more than 400 million subscribers. It was established by 16-year-old Jack Cator in 2005 when he decided to create a web proxy website as a way to break into his school’s firewalls. A lot of people got interested in what he built, and the rest, as they say, is history.

HMA VPN offers complete anonymity by using a highly advanced 256-bit encryption and provides browsing protection when you’re using an unsecured Wi-Fi connection. It lets you unlock leading streaming sites like YouTube and also bypass the censorship of sites such as Facebook and Gmail from your workplace or the government. Moreover, you will have access to foreign content when you’re in a different country. Price subscription will depend on how long the term you will choose, with the 12-month subscription priced at $6.99 each month. They also offer a Hide My Ass free trial for 30 days.

HideMyAss Features

Specs

  • Server locations: More than 190
  • Number of servers: More than 900
  • Number of devices you can connect: 5
  • Software platforms: Windows, Mac, iOS, Android, and Linux
  • Data Storage: Unlimited bandwidth, while the free trial is limited to 10GB of bandwidth
  • Average time to connect: 23 seconds

Privacy and Encryption: Is HideMyAss Safe?

When it comes to security, Hide My Ass offers a complete forward secrecy, automatic Wi-Fi protection, kill switch for desktop apps, and a strong encryption. It uses the military-grade 256-bit AES encryption in combination with 4096-bit RSA keys. By default, it also uses OpenVPN protocol over UDP, where you can change to TCP in the desktop client. Depending on the type of app you are using, IPSec, L2TP, and PPTP are also available. However, your IP address, the volume of data used, and timestamps will still be logged. If you’re pro-privacy, this policy is a big no-no.

Interface

HideMyAss VPN has a simple, excellent, and straightforward interface. Setting it up is pretty simple and comes with user-friendly up-to-date apps. You will be provided with a license key upon signing up which you can use when logging in to apps. You can also use your username and password for this. Once you’re logged in, you will be given three mode choices when using a desktop. You can choose between Instant Mode, Location Mode, and Freedom Mode.

Performance

When you use a VPN, the traffic of your web will go into more hoops than usual. Because of this, you will experience slowness when browsing online.

Hide My Ass Proxy has more than 900 servers in over 190 locations. The HMA VPN offers a lot of server options which include various modes. You can also mark your favorite servers. Those that allow P2P will be marked with P2P. Overall, you will not encounter any significant issue when browsing, downloading, and streaming, except for the usual slowdown in loading pages. Hide My Ass will not disappoint you when it comes to uploading speed, while its downloading speed can go head to head with leading VPNs.

Ease of Use

The HideMyAss download and installation process is easy and will only take a matter of minutes. Just choose the subscription method you want, and then open your account. Hide My Ass’ latest version will download automatically on the device you’re using. You will be able to get HMA VPN within seconds since it works on all major platforms. After you’ve downloaded it, open its file and then install it. Once the installation is done, HideMyAss VPN will open automatically. You can now log in with your username and password and start using the network.

Customer Support

If you encounter any issue with HideMyAss, the service offers a few options for their customers including a user-friendly FAQ, comprehensive forum support, and a customer service number you can contact. You can also click the website’s Help tab where you’ll see a Knowledge Base and a Getting Started section. Here you will find general questions and different articles about setting up and troubleshooting the VPN. You can reach the forum section by clicking the Community tab. The forum has different topic categories that will be able to help you with your issues.

If you still can’t find the answers to your problem and want an answer right away, click the Live Chat button at your screen’s right-hand corner. Their agents are very knowledgeable and prompt at resolving issues. The agent will escalate your problem as a HideMyAss email request if he or she was unable to resolve it. Most of the time, you will receive a response in under two hours.

HideMyAss Prices and Packages

The prices of HideMyAss is at par with other leading VPNs today. It may not be the cheapest, but it does offer numerous locations and superb performance. However, when it comes to security and privacy, you will not get much.

The network offers three plans:

12 Month Plan

$ 11.99

6 Month Plan

$ 7.99

Monthly Plan

$ 6.99

The 12-month plan is a little expensive compared to competitors with the same terms, and HideMyAss do not offer extended plan options like the other VPNs where steeper discounts are available. Their monthly and 6-month plan is ideal if you only want to try it first or if you’re not ready for a 12-month term. You can simultaneously connect up to 5 devices on each plan, and you will also get unlimited bandwidth.

You can pay your subscription using wire transfer, Union Pay, PayPal, and all major credit cards. They also offer a 30-day money back guarantee wherein you will get a refund if in case you want to cancel your subscription for any reason.

As far as VPNs are concerned, HideMyAss is highly capable. It boasts an impressive 900+ number of servers and 190+ server locations. HMA VPN is aware that having hundreds of servers is nothing if the platform is slow, that’s why it provides users with superb speed. You don’t have to worry about buffering videos, and you can even unlock Netflix with the service. The downside though is its logging policy since it’s still operating in the UK, a country with an iron-clad law on surveillance. Hence, your IP address and sessions are still tracked. But overall, it’s still a resourceful VPN that’s worth your money, if you don’t mind getting total privacy when browsing.

Pros and Cons

Pros:

  • With more than 900 servers across over 190 countries, it offers a wide array of location.
  • Its desktop and mobile interface are easy-to-use with fast browsing, upload, download, and streaming speeds.
  • Hide My Ass supports OpenVPN and IPSec, and its unblocking capability is nothing short of superb.
  • It offers a 30-day money back guarantee, with a 10GB bandwidth limitation.

Cons:

  • UK laws require HMA VPN to keep user’s logs or metadata.
  • There are other VPNs that offers the same features for less.
  • Although it works with numerous locations, it will not work in China.

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