CyberGhost VPN Review 2018

Mark Neri
By Mark Neri Last update on October 28, 2018
CyberGhost VPN Review 2018

What is CyberGhost?

CyberGhost is a virtual private network (VPN) provider founded in 2011. Based in Romania, the company boasts of serving over 15 million users. Known for its strict no logs kept policy and numerous servers in different countries; the Bucharest-based provider is one of the most popular names in the VPN world. Like most VPNs, CyberGhost does not have a free plan. They had one, but the package was killed off in place for affordable paid plans. Although EU based, CyberGhost falls out of the 14 eyes and 5 eyes alliances that demand companies to keep users’ logs.

If you’re looking for a secure, affordable VPN, the Romanian provider is worth checking out. A majority of its users are happy, regular customers. The vendor is not perfect though as we are about to reveal in our CyberGhost review below.

CyberGhost Features

Specs

Cyber Ghost VPN boasts of 2700+ servers in 60 countries. Their website promises the best speeds possible, and while that is false since there are faster companies, the VPN supports fast downloads and uploads in the European region. Its servers in Asia, the UK, and the US are slightly slower but still tolerable compared to many networks. Ghost VPN support customers on MAC, Windows, iOS and Android operating systems. Linux users can also connect to its VPN using a specially provided app. Additionally, you can also connect your router and use up to 7 devices knowing you are secured.

Is CyberGhost safe? Privacy & Encryption

Similar to many VPNs, CyberGhost VPN claim to be a zero-logs company. The claim has been disputed by critics who say the Romania provider uses third-party apps to track users’ data. However, the company’s privacy policy maintains it does not keep any logs at all. If CyberGhost’s claim is true, it ranks among the safest VPNs to use. Apart from its privacy policy, the Romania vendor passes all other tests related to security and encryption. For encryption, CyberGhost VPN supports AES bit 256 and IPsec protocols. The VPN is compatible with TOR and blocks malware from infiltrating your PC.

Interface

One of CyberGhost’s best features lies in its interface. It takes no longer than 5 minutes to download and set up the VPN on your PC or mobile device. Once installed, a visually appealing layout with all the features you need welcomes you. Whether you want to stream or make a download; everything is a click away. From streaming to downloading, the VPN’s gateway is laid out for you to figure out easily.

Performance

Several tests show that the company’s speeds vary depending on your location. UK users will experience varying speeds from other EU areas. The average download speed is 30MBPs and the upload speed 15MBPs. While not the fastest, you can download or upload Gigabytes worth of data with the speeds relatively fast.

Except for speeds, every other feature works consistently in all other jurisdiction. Whether you want to browse or unlock Netflix, CyberGhost will offer equally great services irrespective of where you live. Unlike most VPNs, the Israeli-owned business allows Torrenting. You can share files with CyberGhost Torrent confidently with no setbacks of speeds or connections.

Ease of use

Designed for both beginners and experts alike, CyberGhost is convenient to set up. You won’t need any assistance to download the VPN or set it up. The company’s website contains instructions on how to install and access all of its features if you get stuck. Thanks to a well laid out interface, every feature can be accessed through a one-click process. Connecting a router to the VPN may be slightly challenging, but there are instructions on how to do it as well. Setting up your Windows or MAC will be a breeze since the program leads you from one process to the next. Overall, CyberGhost is one of the easiest VPNs to use.

Customer Service

While the company shines in all other areas, their customer service is a bit of a letdown. Most negative CyberGhost reviews fault the company’s poor support team. The ticketing system doesn’t work at times. When it does, you must wait for a reply for 48 or more hours.

The company does support a live chat feature, but its team members are not available all the time as well. Compared to other VPNs, however, Cyber Ghost’s customer support is tolerable. They may take a while to communicate back, but you are still served. With some other VPNs, support services are non-existent.

CyberGhost Prices and Packages

Although the CyberGhost free plan is no longer available, the company retained its affordable packages. Except for the monthly plan, the vendor’s pricing is highly competitive. The payment methods are numerous and convenient. You can also pay using Bitcoin and other cryptocurrencies to remain anonymous.

Monthly Plan

$ 11.99

Best if you want VPN services for less than six months, CyberGhost’s monthly plan is industry standard. You get all the services all other customers receive, including the ability to unblock Netflix.

6-Month Plan

$ 4.99

You save $42 when you buy the company’s 6-month plan as opposed to the monthly package. At $5 a month, you pay $30 in total for six months of CyberGhost’s services. Paying per month will set you back $72. There are no special services though when you take the half a year plan. You receive the same secure, streaming services all other customers get.

1-Year Plan

$ 66

CyberGhost’s yearly plan is one of the most affordable packages for a VPN you could ever land. Most companies average $99 a year. But at a monthly price of $2.75 when billed annually, it’s a great deal.

From an average VPN user standpoint, CyberGhost provides all the services you need. No logs are kept. You can also torrent and connect via Tor or securely download any materials. Its speeds are great in most areas served. You can unlock Netflix, YouTube and almost every other streaming service with the vendor. If you’ve ever struggled using a VPN because it was complex, CyberGhost will come as a relief. Besides its secure services, the company’s interface is one of its best features. One click is all you need to access the downloading or browsing features. All the great services also come at affordable prices.

Pros and Cons

Pros

  • Leak-proof VPN with its use of advanced encryption and strict no-logs policy.
  • Has a user-friendly interface with intuitive features
  • Affordable pricing
  • Unlocks Netflix, YouTube, and all other streaming services with ease

Cons

  • The customer support is not available 24/7 as CyberGhost claims on its website.
  • Speeds are inconsistent and at times slow in certain areas.

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